Terms and Conditions for workshops

§ 1 General Terms and Conditions for workshops

You can only attend a workshop when you’ve booked it in advance and paid the booking fee!
To secure a spot see the conditions of registration below.

The outfit and props you need for each workshop is stated in each workshop’s description.
Please do not forget a big bottle of water and a snack to keep yourself hydrated and avoid low-blood-sugar.

§ 2 Conditions of registration:
To reserve a spot for a workshop, please register in writing by sending us an e-mail to info@cologne-polefitness.com at least 4 weeks before the class or online directly on our Fitogram page.

We’ll need the following information:
– name/surname of the participant(s)
– cell phone number and e-mail address

A booking per E-mail is complete once your payment has been received.
An online booking through the website is automatically complete and the payment should be send in the 2 weeks following the reservation.
Payment is done via bank transfer, in cash at the studio (at least 3 weeks before the class) or PayPal.
We reserved the right to cancel a reservation and to give the space away if the payment hasn’t been send on time.

§ 3 Cancellations:
3 A – Cancellation from the customer:
A booked appointment can be cancelled by you at any time. These complete cancellations must be submitted to us either by e-mail or by post.
For cancellations up to 8 weeks before the date we will refund the payment, but we will keep a compensation of 30,- €, please understand we have to pay the person who took care of your reservation.
Cancellations less than 8 weeks to 30 days before the date will be refunded 50% of the workshop’s price.
From 29 days to the workshop’s date, the fee can no longer be refunded (not even with a doctor’s note) but you can send another person as replacement or privately re-sell your space.
3 B – Cancellation from the studio:
The workshop might be cancelled if the minimum number of registrations (4 participants) is not reached 21 days before the date.
We immediately inform you if a workshop is fully booked out or cancelled when you book the class.
If you booked a workshop and we need to cancel it, you may choose another date for the same workshop or another workshop of similar nature & price and we will change the booking accordingly for free.

§ 4 Rebooking
If the date needs to be rebooked, we can change to a new date if there is a possibility. For a rebooking from 8 weeks to 30 days before the originally reserved date, a payment of 30, – € is due additionally. A rebooking with less than 30 days lead time cannot be made, in this case the booking is considered as cancelled by you if you do not take it

§ 5 Behaviour rules:
We expect our customers to be respectful to our team and studio.
In the contrary case, the class can be stopped in the middle and the participant sent away.

§ 6 Short notice registration:
If you only can decide spontaneously on a workshop: our homepage is usually up to date but please enquire via email or phone call if there are still spots available.
If you register with short notice you are required to pay within 48 hours before the course in cash in the studio or per PayPal.
If case of non-payment, we are allowed to give away your space!

 

Last edited Januar 2019